You know how it goes: Your pet decides that your new carpet’s the perfect place to relieve himself. Or perhaps you walk into your bedroom and catch a whiff of something like ammonia, or worse.
You’re struck with visions of cleaning and cleaning but never getting rid of the stain and smell. And even if you do manage a thorough clean-up, you worry that your pet has developed a new bathroom habit that will be impossible to break. Don’t despair—we can help you solve this problem.
For “new” stains
- Soak up as much of the urine as possible with a combination of newspaper and paper towels. The more fresh urine you can remove before it dries, especially from carpet, the easier it will be for us to remove the odor. Place a thick layer of paper towels on the wet spot, and cover that with a thick layer of newspaper. If possible, put newspaper under the soiled area as well. Stand on this padding for about a minute. Remove the padding, and repeat the process until the area is barely damp.
- If possible, put the fresh, urine-soaked paper towel in the area where it belongs—your cat’s litter box or your dog’s designated outdoor “bathroom area.” This will help remind your pet that eliminating isn’t a “bad” behavior as long as it’s done in the right place.
- Rinse the “accident zone” thoroughly with clean, cool water. After rinsing, remove as much of the water as possible by blotting, this may be enough if you caught it early. If not then give us a call and we will clean the area and remove the odor.
For stains that have already set
- We us an Extracting/wet vac machines which forces clean water through your carpet and then forcing the dirty water back out.
- We also use a high-quality pet odor neutralizer once the area is really clean.
- Try any good carpet stain remover if the area still looks stained after it’s completely dry from extracting and neutralizing.
- We do not use a steam cleaner which can permanently set the stain and the odor by bonding the protein into any man-made fibers.
- We avoid using cleaning chemicals, especially those with strong odors such as ammonia or vinegar. From your pet’s perspective, these don’t effectively eliminate or cover the urine odor and may actually encourage your pet to reinforce the urine scent mark in that area.
- If urine has soaked down into the padding underneath your carpet. In some cases, we may need to remove and replace that portion of the carpet and padding.